The last 50 years has been about mass marketing. But consumers have changed. Many don't trust advertising anymore. They've been lied to and faked out. Many ads have become wallpaper - seen but not remembered. Consumers have become savvy. Media can no longer be the cracks between the content. Enter digital marketing. Digital is the ultimate mass marketing and individual … [Read more...]
Trading down – opportunity in a recession
I'm willing to bet you've participated in "trading down" already. You may just not have been consciously aware of it. The term I've coined as trading down happens during recessionary times when people make cost saving choices in some categories outside their normal purchasing behaviour. If you normally shop at a specialty shoe store, you might check out the warehouse or rack … [Read more...]
The not so warm & fuzzy shopping experience
While many retailers will face the reality of downsizing in the New Year, this was not the Christmas to be serving up bad customer service. Here's a personal story, some marketing lessons learned, and how it might signal a direction to the future. My daughter's choir was singing at Park Royal mall prior to Christmas. I had met up with my 84 year old mother in her scooter to … [Read more...]
Consumer green shift no marketing flash in the pan
The game has changed. There is a huge market-shift taking place. I just heard a radio commercial offering $15,000 off the price of an SUV. A discount of $15,000? It wasn’t long ago you could actually buy a vehicle for that. Stay tuned; I’m waiting for the one where they OFFER YOU $15,000 to take it away. In June GM announced it would halt production at its pickup truck plant … [Read more...]
Nintendo Wii Fit targets the CHO
From a marketing perspective, what do teen boys in basements with computer game consoles in pursuit of fast paced action heroes and unattainable women have in common with 35+ year-old Mom’s? Conventional wisdom would say, not much. But a departure from conventional tactics is exactly what Nintendo has done with the incredibly successful Wii, and the recent May 21 launch of Wii … [Read more...]
