AI agents and their impact on search AI agents are emerging alongside traditional search engines as the starting point of discovery. The way they perceive and present your brand shapes customer perception, trust and buying decisions. Do you know what ChatGPT, Claude, Perplexity or Gemini are say about your brand? AI large language models don’t know your brand the way people … [Read more...]
Brand USA Talks Travel Podcast interview
It was my pleasure to be interviewed by Mark Lapidus from Brand USA Talks Travel podcast. We talked travel marketing, trends, insights from judging the ESTO awards, the annual premier event in the US for acknowledging excellence in travel advertising and promotions. We also dove into the back story on my parallel brand, carryonqueen.com, and how leveraging writing and content … [Read more...]
Marketing hot/not list for 2025: 10 big trends
Fire and Ice symbolize temperature extremes, and in the case of heat, what’s “hot” has come to represent what is on trend, and what is not. So here is your 2025 list of TEN big trends in marketing. The HOT/NOT list! Trend #1 HOT: Building relationships NOT: Building audiences For years social media has been all about building an audience. How many followers do you have? … [Read more...]
Newsletter marketing tips in the AI era
Aren't newsletters so 2020? Or 2010 even? No they’re not. Not by a long shot. As it becomes more and more challenging to navigate changing social media algorithms and keep up with content creation tasks there, newsletters have made a resurgence as a communications medium. But I would also argue that there is broader recognition of the ongoing benefit of having a 1:1 … [Read more...]
Online social signaling versus offline social sharing
As many of you know, I had an amazing experience attending the Uprising, a marketing retreat for industry thought leaders, hosted by Mark Schaefer. For 2.5 days 30 of us from across the US, Canada and around the world, gathered at RT Lodge in Maryville, Tennessee to talk marketing and trends in an immersive social experience. One of my favorite segments and subsequent … [Read more...]
