What can we learn from the social media screw-ups of the biggest global brands? Lots. Their mistakes can teach the rest of us some valuable lessons. Facebook, Twitter and Youtube have 1.2 billion combined users. That’s a lot of influence for media vehicles that didn’t exist prior to 2005. And that doesn’t even include the countless blogs and other social media tools and apps … [Read more...]
How will Facebook’s new Timeline tell your story?
Like many of you, I have been receiving banner alerts when logging into Facebook, prompting me to migrate to the new Timeline and banner design. I’ve noted numerous colleagues who have made the switch and I’ve also been touring pages looking for creative approaches. I’ve yet to make the change since I am currently analyzing what is driving it, and how to best use the new … [Read more...]
Is Google destroying users faith in them as a fair and unbiased source of information?
Google appears to be preferentially placing it’s own results in their new Google Plus Your World approach. Some consumers have taken notice of the changes in search rankings recently. This perceived influence and public silence on the changes they have made harkens back to the BIG BROTHER days of George Orwell’s 1984. Perhaps that’s being a little extreme, but paired with the … [Read more...]
Random consumer encounters – and some marketing lessons from the gals
Like many lower mainlanders, I found myself recently in a panic to buy snow tires. I’ve known for close to a year that I needed to buy a new set, but there’s nothing like a few flakes falling from the sky to turn casual interest into buying mode. I had done my research online, consulted my panel of experts, phoned around for scheduling availability and remarkably had ended up … [Read more...]
Making a case for social media
Much has been written about the power of social media to connect people and to potentially connect people to your product. Beyond the fun stuff and personal use, there is real value for businesses using these tools, but many owners echo the refrain that they want to see a ROI and an improvement to the bottom line. Is that the best way to measure the value of social media? I … [Read more...]
