Last week I shared some important update information about Facebook. In particular how it has recently gone from a platform of DISCOVERY (helping people find relevant content) to a platform of CONNECTION (facilitating meaningful social interactions), and how algorithms have been changed to encourage that. The bottom line for publishers and content creators is you need to find … [Read more...]
How to respond to Facebook changes? Be human on scale.
While I’ve got tons of stuff to share from SMMW18 in the coming weeks, this week I’m looking only at Facebook. A lot of people and businesses are on the platform, and recent changes will dramatically impact how you use it in 2018 and beyond. What has changed? Facebook changed their goal in late January from “helping people find relevant content” to “helping form … [Read more...]
Messenger apps, bots, and the future of customer connection
I'm hot off the press from Social Media Marketing World 2018 and like many others my head is spinning with insights, ideas and connections. I'll be looking at tons of stuff over the next several weeks that came out of it, but today I want to focus on ONE LITTLE THING, that could well become the NEXT BIG THING. And that is messenger apps. And bots. I'll pause now for your … [Read more...]
How to generate 25 content marketing ideas FAST!
I’m a big advocate of content marketing to fuel SEO and build an audience around your brand. But I am often asked, “How do you come up with ideas for each week?” and “Where do you find the time to produce the content?” The answer to the second question is easy, but takes dedication. I schedule it. I try to reserve Friday morning for writing, and guard it in my schedule. … [Read more...]
How SWOOP disrupted the airline industry
On Feb 1st Westjet announced that their ultra low cost carrier sub brand, Swoop would begin servicing markets in Canada with fares as low as $7.50 one-way for flights between BC and Ontario between June 20 - Dec 15, 2018 with blackouts on long weekends. No misplaced decimal in that statement, yes a $7.50 fare, not $750. Naturally the news spread like wildfire. The catch … [Read more...]








