SOS is an international code signal of extreme distress used especially by ships at sea. But the SOS I want to talk about here is "Shiny Object Syndrome" in particular as it relates to our limited attention spans, constant interruptions, the need to chase down endless links online, monitor social media push notifications, and in general spending our days multi tasking in … [Read more...]
You live or die by your database: 10 ways to grow your list
Businesses live and die by their database and how it is used to communicate with and serve customers. Your database is a lifeline. And your list is like a marriage. Any day you’re not feeding and growing your list is a day you’re losing it. The key is to have a mindset of service and value. Companies need to serve the people on their list and spend time answering this key … [Read more...]
Triple threat media: Earned, pushed & paid
Media for our marketing efforts really fall into 3 buckets. I call them your triple threat if you get the combo right. The 3 buckets are: earned, pushed and paid. Earned media: We don't pay for this media and we have little actual execution control over it, but we can certainly influence how it is attained. Earned media can come in the form of an article … [Read more...]
Influencer marketing
Influencer marketing is the next big thing. Select businesses have already figured this out, but the vast majority is yet to put it on their radar. We've all got our "go to" guy or gal. That expert, the one you immediately think of when you need an area of expertise. We also all have certain people we follow, perhaps see as mentors, or just those that we have a tremendous … [Read more...]
The airline industry: ripe for disruptive thinking?
A CBC news posting about Air Canada's plans to police more stringently carry on bag sizes over the coming busy summer air travel months caught my eye this week. Anyone who travels regularly will relay increased frustration with the time delays and sometimes comical attempts to stuff big bags into the overhead carry on space in an attempt to avoid the fee airlines now charge for … [Read more...]
