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Recommended blogs
Archive for December, 2008
The not so warm & fuzzy shopping experience
Posted by Mary Charleson | Filed under Branding & competitive advantage
While many retailers will face the reality of downsizing in the New Year, this was not the Christmas to be serving up bad customer service. Here’s a personal story, some marketing lessons learned, and how it might signal a direction to the future. My daughter’s choir was singing at Park Royal mall prior to Christmas. [...]
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Tags: "5-Minute Marketing", "Five-minute marketing", "Mary Charleson", advertising, branding, marketing, Vancouver